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Once Review

Once Review December 2024

Datingscout.nz Author Chris Pleines
From: Chris Pleines
 • Reading Time: 4 minute(s)
Discover Once: the slow dating app offering you one quality match daily. Is personalized matchmaking the key to finding true love?
60,000 Members
 40 % ♀ 
 60 % ♂ 
Good For:
4 / 5
4 / 5
2 / 5
Success Rate:
100 / 10
38 / 10
33 / 10
Compare Once
Age Distribution:
18-24
25-34
35-49
50+

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Once in 10 seconds

  • Dating site that promotes personalized matching. Learn more
  • Has thorough and strict application process
  • No search options and the users can only rely on the matchmakers
  • Website is clean, neat, and easy to navigate
  • Unlimited chat feature will only be available if your match will reply within 24 hours
  • You can buy credits to use additional premium features
  • You can use Once for free
  • Pricing starts at $29.99 / Month - More Information
Datingscout.nz Author Chris Pleines
Chris Pleines
Founder of Datingscout and Author of the book "Online Dating for Dummies"
Once could have created a difference on the online dating world since its launch. Instead of having too many options, you get to take your time and everything slow and wait until the perfect one arrives. If you are into personalized matchmaking then it would probably fit into your taste.

Who is Once for and not for?

  • People looking for serious relationships and deep commitments
  • Singles who want to find and fall in love
  • Those who want to meet a lot of strangers online
  • Those searching for erotic adventures and casual encounters
  • Singles who are into casual flirting and quick hookups
  • People who want unlimited match suggestions
Back to Overview

Once Pros & Cons

  • Chatting with matches is free of charge
  • Website is clean, neat, and easy to navigate
  • Many active users looking for love
  • Signing-up is only via Facebook or mobile number
  • You only get 1 match per day
  • Customer service is reported to be unhelpful to complaints

How does Once work?

how it works
  • Receive one personalized match each day, encouraging focused interaction
  • Connect with potential partners based on shared musical tastes by linking your Spotify account
  • Complete your profile with photos and personal details to enhance matching accuracy

Receive a personalized match each day, encouraging deeper, more focused interactions. Connect with others who share your musical tastes by linking your Spotify account, making it easy to bond over favorite songs. Enhance your matching accuracy by completing your profile with clear photos and personal details, ensuring better compatibility with potential partners.

How much does Once cost?

Can you try Once for free?

  • You can use or try the service for free.
  • All members can send messages for free
  • You can read the first messages in your inbox for free
Duration / Credits / CoinsCostsTotal
VIP
1 Month29.99 NZD / Month29.99 NZD
Crowns
5 Credits3.00 NZD / Credit14.99 NZD
15 Credits2.07 NZD / Credit30.99 NZD
Once NZ Price
Free Features
  • Match Quality
    ?
    You get to rate pictures of users using stars from 1 being the lowest and 5 being the highest. This feature allows the matchmakers to infer on what your type is depending on your ratings.
  • Profile Completion
    ?
    You can complete your profile anytime without paying.
  • My Reviews
    ?
    You can ask your friends on Facebook to write a review about you. Their reviews will be visible on your profile and your match for the day can see them.
Premium Features
  • Crowns
    ?
    You need 1 crown for each:- Send a chat request on incognito mode- Accept and discover who sent a chat request to you- Pick your new match for tomorrow from a selection of profiles- Get another instant match; you can exceed one match daily- Grab someone's attention and send him or her a message -- you will also get notified once he or she reads it!- Expand your options by getting more matches to choose from- Answer match preferences so the matchmakers can match you with others perfectly
  • VIP Subscription
    ?
    - Set a maximum distance to widen your options- Get at least 2 more matches plus one premium match daily- See who passed or liked your profile- Receive unblurred chat requests (incognito mode off)- Discover who rated your profile with 4 or 5 stars

Once offers their paid features via crowns and a VIP subscription. Without these two, you only get to enjoy the app and the full site at a minimal level. The costs for both are a little expensive but they might be worthy once you avail of them. To avail of the crowns, you just need to click the crown symbol on your computer or mobile phone. To subscribe to their VIP plans, simply visit one of their VIP sections. 

Your subscription automatically renews every time your term expires. However, you can always cancel this auto-renewal by simply going to Settings then cancelling the auto-renewal. You can also cancel the subscription itself but not while it is in progress. For more information, check their terms and privacy settings with regard to these specific rules.

How can I delete my Once account and cancel my subscription?

Please find more information here

Back to Overview

Who is signed up on Once?

Members
60,000 from New Zealand
Members activity
10,000 daily logins
Gender Proportion
60 %
40 %
  • Over 160,000 visits per month worldwide
  • Diverse personalities from all over the world
  • Males slightly outnumber females
  • Most users are 25-34 years old
  • There are only a few fake profiles

Most of the members hail from the United States but there are also members who are living in France, Australia, Canada, New Zealand, Singapore, and others.

There are more male members than females and most of them are straight singles who are on the younger age range of 25 to 34. Since this is an app, the members access the service through their mobile phones.

Females
Males

Once Age Range and Age Distribution

  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55+

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Once in Detail

  • Reading time 16 minutes
  • Lots of insider information for more success

How to Sign Up for Once

signing up
  • You must be at least 18 years old to sign up
  • You can sign up using your username and password
  • You can sign up with Google
  • You must sign up to browse Once

To sign up, visit the Once website or download the Once app. The app is available on iOS and Android. To complete the registration, provide all required information.

Required Information on Signup
  • Name
  • Date Of Birth
  • Type of relationship you are looking for
  • Ideal Partner's Gender
  • Your Gender
  • Profile Picture

Once offers the following methods to verify your account:

  • Verification email (optional)

Email confirmation is optional, but completing it boosts your position in the feed, leading to more visits and likes.

Making Contact on Once

making contact
  • You get one match daily and you have 24 hours to connect with each other
  • No search options available
  • Flirting or making contact with anyone is limited
  • Contacting other members is only possible if you have crowns or subscribed to their plan
  • You can only chat for free if your match for the day replies
  • Most of the members are women in their late 20s
  • All members can send messages for free
  • There is a chatroom

Contacting other members in this dating platform is quite restrictive. This is justified by the fact that they only do personalised matchmaking. There are no search options and you only get contact proposals daily, but this is also limited. You can send a one-time message to your match/es of the day to start connecting with them using your crowns. If they reply within 24 hours, then that is the only time you get to message each other for free. On the other hand, if your match/es do not reply, you will have to use another crown if you would like to send them another message.

In addition, if you happen to encounter a scammer or a fraudulent account, you have the option to either report it to their team via the contact form on their website or simply end the conversation with that person and he or she will not be able to bother you anymore.

Once Profile Quality

profile quality
  • Shows pictures of accounts that were banned or suspended
  • There are safety measures to get rid of fraudulent accounts
  • Other members fill in their profile information completely
  • Your account is automatically linked to Facebook
  • You can only see the profiles of your matches
  • The profiles are not very detailed
  • The profile information can be changed later
  • Profile pictures are visible to everyone for free

Once you encounter other members' profiles, you will see that they are actually informative. Most members fill in the information completely. These info consists of their birthdays, height, ethnicity, religion, education, work, drinking and smoking preference, and others. It might be possible to get real dates because most users are looking for a serious relationship. 

Since the platform and the app offers no search options, it is quite impossible for you to search according to your mood or preferences. As mentioned earlier, they do personalised matchmaking which means that they are the ones who match you with others. They also have safety measures if in case an account is fraudulent or have done inappropriate acts. They investigate on that person's profile and ban or suspend it if necessary.

Once App

Once Mobile App
  • App and full site have similar and identical features
  • Design of the app is neat, simple, and appropriate
  • App is very functional and easy to navigate
  • Free to download but features are still paid
  • Available for both Apple products and Android smartphones

Technically speaking, Once has probably a better mobile app compared to other dating sites. It is pretty functional just like the full site. In fact, they both have similar features which make it easier for the user to use both without any hassle. Google Play and iTunes offer the downloading of the app without payment and they both brand it as "the only dating site that brings you quality members". Both play stores also offer in-app purchases which prices are similarly equivalent to the dating site's original ones. 

Special Features

Love Experiment

The Love Experiment is a series of 28 quick, modern questions that are designed to identify a person's emotional outlook and personality, and aims to help find them a partner who has a complimentary temperament and outlook in life. This new matching process is designed by an all-female team. The overall algorithm helps users find matches based on their perceived compatibility.

Matching Quality

This gives you the chance to rate the photos of other members. This feature helps the matchmakers pair you up with other members as they are able to determine your type and taste.

My Reviews

This is available on your profile information. You can ask your Facebook friends to write a review about you. This allows you to increase your chances of being matched perfectly and liked.

Match Preferences

This is a paid feature. You get to answer a few questions to help the matchmakers pair you perfectly to others according to your taste and preferences.

How can I delete my Once account and cancel my subscription?

Uninstalling the app will not cancel your subscription.

How can you cancel your Subscription?

  • You can cancel by sending an email to support@getonce.com
  • You can cancel with customer support
  • You can cancel by managing your app store subscription

Will your subscription automatically renew?

  • Yes, your Once subscription will automatically renew. The notice period for opting out of automatic renewal is 3 Days.

Is there a money back guarantee and do you get refunded the full amount?

  • Yes, there is money back guarantee but you only get a partial refund

How much time do you have to undo Once purchases?

  • You have 30 Days to refund your Once purchase if you don't like it.

Once gives partial refund for unused membership days

Will your credits expire?

  • Yes, your credits expire within 180 Days.

Once FAQ

Facts

What is Once dating app?

Once is a dating site that is also available on Android and Apple phones as a mobile application. It is a specialised and a time-sensitive dating platform because you only get to be matched once on a daily basis.

Who is the founder of Once?

Founded by Jean Meyer and his colleagues back in October 2015, it has been their home ever since.

How do I sign-up for Once?

You can sign-up either by using your Facebook account or mobile number.

Does Once dating app have a website?

Yes. It has a full website, www.getonce.com, and it has the same features with the app.

What is the phone number to contact Once?

Unfortunately, they do not have a phone number to contact. You can, however, send them a message through their contact form on their website.

Does Once accept job applications?

Yes. You can visit their full website and check their job offers.

Is Once dating app available on Android phones?

Yes. You can download it on the Google Play store.

Are there free crowns on Once?

You only get one crown upon signing-up. After that, you will need to buy them.

What is the average age of users on Once?

The average age of Once users is between 32-40 years. You can find more information here

Usability

How does Once dating app work?

The site provides you one new match per day. You have 24 hours to grab that person's attention and connect with him or her. If you both like each other, you will be provided a chat screen where you can send messages to each other.

How can I download Once dating app?

You can visit Google Play if you have an Android phone and iTunes if you are using an Apple product. These stores offer the mobile version. Search for the application on your phone and download it without cost.

What is matching quality in Once?

It is a special feature that lets you rate other members via stars. It gives the matchmakers a chance to find your perfect match.

How to delete my Once account?

You can delete your account permanently by sending a message to their customer service. They will ask for your phone number, email, or Facebook email so they can find your profile and delete it for you.

How to get crowns on Once?

Just click the crown symbol on the full site or the app. You can choose how many crowns you would want to purchase.

Can I browse Once without an account?

No, you cannot browse profiles on Once without signing up.

What is needed to open a Once account?

To open a Once account, download the Once App on your iOS or Android device or visit the Once website. To complete the registration, provide all required information:
  • Name
  • Date of Birth
  • Type of relationship wanted
  • Partner's Gender
  • User's Gender
  • Profile picture upload

Costs

Is Once dating app expensive?

The prices for the crowns and VIP subscription are a bit expensive.

What are the prices for Once's VIP subscription?

The dating platform offers three kinds of subscription: 1 month ($29.99/month), 3 months ($20.00/month, and 6 months ($15.00/month).

Can you try Once for free?

How much does Once cost?

Once typically costs between 14.99 NZD and 30.99 NZD. Compared to other dating services, Once's membership costs is average. You can find more information here

How much does it cost to sign up on Once?

You can sign up for Once for free, but to use its premium features you must upgrade. You can find more information here

Payment

How do I pay for Once's crowns or VIP subscription?

For the crowns, you can pay via credit cards, gift cards, or PayPal. For the VIP subscription, you can only pay via major credit cards.

Security

Is my Once account protected?

Yes. Your account and other members' account are always protected. You can check their privacy terms in their home page to see their terms and conditions regarding privacy.

Does Once sell your data?

No, Once does not sell your data.

Was Once hacked in the past?

No, Once was never hacked.

How accurately does Once track your location?

Once tracks your approximate location.

Do your Once profile pictures or profile information appear in Google Search Results?

No, your Once photos and personal information will not appear in Google Search Results.

Who can view your pictures on Once?

All Once users can view your pictures.

Is your phone number required for signing up at Once?

Yes, a phone number is required for signing up at Once.

Can you erase your personal data on Once?

Yes, Once provides an option for users to erase their data.

How can I delete my Once account and cancel my subscription?

Contacting

What is a chat request on Once?

A chat request allows you to send a request to another member so you can chat with each other or vice versa. However, you can only send and receive chat requests on incognito mode if you have enough crowns. If you want to remove the incognito mode, you must subscribe to their VIP subscription.

How do I send messages on Once?

You can only send and receive messages once you avail of either their crowns or VIP subscription plans.

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Why Can You Trust Us?

  • We have been testing and publishing online dating reviews for over 15 years
  • We have carefully reviewed over 2,995 dating services
  • Our dating site reviews and results are objective and independent in contrast to many other comparison sites
  • We update our reviews every month based on new site/app offerings and feedback from our readers
  • We are the Author of the Book "Online Dating for Dummies" - read more on our About Us page 
  • Our Dating Experts are constantly cited by press and TV outlets, find out more here

Final Results table

Signing Up: 3.0 / 5
Making Contact: 3.5 / 5
Profile Quality: 3.5 / 5
App: 3.5 / 5

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Contact details

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